Filling and draining
Water that will not arrive, will not leave, or ends up on the floor.
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Washer Won't Fill With Water: What to Check
If the washer starts but no water enters, check the faucets, inlet hoses, door or lid status and cycle settings before assuming a valve has failed.
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Washer Won't Drain: Finding the Blockage
Water still standing in the tub at the end of a cycle almost always means something is blocking the drain path. Here is where to look, in order.
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Washer Leaking Water: Find Where It Starts
A washer leak is easier to diagnose if you find when and where the water appears. Check hoses, detergent, the door area and the drain path first.
Spinning and movement
Wet laundry at the end, and machines that move across the floor.
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Washer Won't Spin: Load Balance, Draining and Lids
Clothes come out soaked because the spin never happened. Start with load balance and draining, because those explain most cases before any part has failed.
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Washer Shaking Violently: What to Check First
A washer that bangs or walks across the floor is often dealing with an unbalanced load, poor leveling or a setup problem before an internal failure.
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Washer Making a Loud Noise: Use the Sound to Narrow It Down
Banging, grinding, rattling and humming point to different washer problems. Check the load, drum and drain stage before assuming a major part failed.
Cycle problems
Washes that stall, stick or never really start.
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Washer Stops Mid-Cycle: How to Narrow It Down
A washer that stops during a cycle may be waiting on drainage, dealing with an unbalanced load, losing power or failing a door or lid check.
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Washer Stuck on Sensing: What to Check
If a washer stays on Sensing and never moves on, check the load, water supply, door or lid and simple cycle conditions before internal diagnosis.
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Washer Fills With Water but Won't Wash
If the washer fills but the clothes never begin washing, check the lid or door, load and cycle first, then listen for drive-system clues.
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Whirlpool Washer Stuck on Sensing: What It Means
Sensing is a normal stage where the washer measures the load before filling. When it never moves past it, the cause is usually water supply or load related.
Door and odor
Getting the door open, and where smells come from.
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Washer Door Won't Unlock: Safe Checks to Try
If a front-load washer door stays locked, check for water in the drum, let the cycle end fully and solve any drain problem before forcing the door.
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Washer Smells Bad: Where the Odor Usually Hides
A musty washer usually needs residue removed from damp areas such as the door seal, detergent dispenser, filter area and drum rather than perfume.